BUYING RULES

What is shipping options to EU?

We ship by Lietuvos paštas to EU (6-14 days), DHL to EU (2-6 days).

Ar Pristatote Produktus Į Užsienį?

Jeigu yra poreikis siuntimui į užsienį, siuntimą galimą vykdyti, tačiau už papildomą siuntimo kainą: Lietuvos paštas į užsienį (6-14d.), DHL į užsienį (2-6d.).
Jeigu turite papildomų klausimų susisiekite elektroniniu paštu: pardavimai@eliterahair.com arba tel. numeriu: +37065585331.

What payment methods is accepted?

All the payment methods you can find in your card during payment.

Is it safe to buy?

In our online store, the data you provide is used solely for the purpose of product delivery. To ensure payment security, we have activated SSL certificates (Let’s Encrypt Authority X3).

How to order goods?

In our online store, this process is very simple. Choose a product and add it to your cart. In the cart, you will see the option to proceed with the order or payment. On the payment page, enter all the requested information, and select the delivery and payment methods. Within 1-2 business days after completing the order, the products will be shipped.

Do i need to create account to place the order?

Our online store operates on principles of clarity and simplicity. Customers dislike creating and repeatedly logging into existing accounts, so in our opinion, accounts are completely unnecessary. Every time you place an order, there will be no need to log in or register to complete your purchase!

Can i return goods?

Product return rools are cared by the law. Sale and promotional products are not returnable. All the products which is returned should be returned in the condition it was shipped (not damaged or used). Shipping fees is not returnable.

How to cancel or change the order?

You cannot cancel your order, but you can learn about the possibility of exchanging items by contacting us via email at pardavimai@eliterahair.com or by phone at +37065585331.